The driver app.
You invite drivers under Team. They get a link, choose a password and then see today's trip: one stop at a time, with the buttons that are due at that moment.
At every stop
- The customer's reference number, the loading or unloading address, the contact person with a call button, and the standing instructions for that address.
- A navigation button under the address opens the phone's map app. If that does not work, the button copies the address.
- The status buttons: on the road, arrived, waiting, loading or unloading, done. Every tap records the time; waiting time and hours come from that.
Fifteen languages
Drivers set the app to their own language: from Polish and Romanian to Bulgarian and Lithuanian. That is not a luxury. A driver who does not understand a button will not use it, and then you have no data.
No signal, and one step back
A status tap without signal keeps the time of the tap, up to twelve hours back, and sends it once there is signal again. If you see a time earlier than when it came in, that is an entry made offline. Proof of delivery, chat and damage photos only work with signal.
Tapped the wrong button? With Undo last step the driver reverses that one step: within thirty minutes, only the last step, and not twice in a row. The office is notified.
Give your drivers an app they understand.
Try Trajenda for fourteen days with your own team.